Recently I had a listing that was a short sale. A short sale is where the market value of the house is lower than what is owed to the lender on the mortgage. The owner contacts the lender and asks if they can sell the house for less than what is owed. Depending on the circumstances, the lender will decide if they want to allow it. It is like a typical sale except that there is a pile of paperwork that has to be done, fiery hoops to jump through and the seller may end up owing taxes on the difference between what is owed to the lender and the closing sale price (please talk to your tax accountant about this, I am only a Realtor). Short sales have a reputation in my business as being extremely slow, very difficult and reduced commissions. Very few Realtors will do short sales because of this. The are certain circumstances where a buyer might want to buy a short sale house. Short sale houses are normally priced at or below market value, could take months to close which might be good if the buyer was in an apartment with a current lease or needed a lot of time to get a mortgage.
In this case another agent in my office called me and asked if I wanted a short sale listing. This agent did mostly commercial sales and did not want to do a residential sale but wanted a referral fee. I accepted. Turns out the owner walked away from the house and left the state. I was to contact his attorney who was handling the sale of the owners property. I never meet or talked to the owner. The attorney was my only contact. The lender had already secured the property and had changed locks on the doors. I was unable to get in the house to see the condition. The attorney said to list it anyway while he tried to get me the combination to the lock box the lenders property management company had put on the back door. I assumed the house was in marketable condition and looked up comparables in the area. I came to the conclusion that in marketable condition the house was worth $70,000. I listed it without going inside and without inside pictures. Two days later the attorney got me the combination to the lock box. When I entered the house, I was horrified. The house was in extremely poor condition. The owner had left all the furniture, boarded up some windows from the inside, there was 14 inches of water in the crawl space (entrance to the crawl space area was in the main hallway floor area hatch with a piece of plywood over it), the front door and the front service door were sealed shut, there was all kinds or “stuff” left in the attached garage, all the floors were in sad shape and the list goes on and on. I immediately called the attorney and told him that the market value of the house was not $70,000 but half of that. The attorney said to change the price. After getting the proper documents and signatures, I changed it to $35,000.
There was only one thing about the property that I thought would be a big draw. The owner had a four car detached built behind the house. It was much newer than the house and in good shape. The one downside to the garage was that it was locked and there was no key in the lock box for it. I could not get in to show it. The detached garage was a big draw. Potential buyers wanted it for boat storage, car storage and workshops. It was built behind but sort of close to the house and there was very little room to get a car around the house and into the detached garage. This did not seem to defer buyers.
I ended up with 4 offers and one potential offer. They were between $11,000 and $30,000. The lender went with the $30,000 and had the property appraised. The appraisal came in at $24,000. After the appraisal the lender became easier to work with. They were owed about $80,000 on the mortgage. It was a FHA loan which means that it is insured for about 80 percent of the appraised value. They had a offer $6,000 higher than the appraised value. They were ready to close even though they were going to lose about $55,000 plus closing costs.
I ended up representing both seller and buyer in this transaction (Limited Agency). Ten days before closing, the buyer called me and said that they wanted to see the inside of the garage before closing or they were not going to buy the property. Although this had not come up before, I thought that it was a fair request. I called the lender and told them my buyers request. Their response was that it was not up to them, it was up to the property management company. I called the property management company and told them my buyers request. Their response was that it was not up to them, it was up to the lender to issue orders. I went back and forth for days with no progress. The day before closing, I called my buyer and explained that I was getting nowhere with the lender or property management company and that I would pull the plug on the closing if they wanted. After thinking, the buyer decided to take the property anyway.
The next day the closing went smoothly. The buyer left the title company and was headed to the property to drill out and change the locks. Turns out the garage was just fine. The next day when the buyer went to the property, their keys did not work in the locks. The property management company had come after the new owners had changed locks and had drilled out the new owners locks and put in new ones so that there was access to the garage. The new owners drilled out the property managements new locks and put in a second set of their locks and called me. I immediately called the lender and tried to explain. The lender was confused. I then called the property management company. They said they would talk to the lender.
The new buyer wanted to be reimbursed for their lock expense and did not want the property management company to touch the property again. Apparently the lender and property management had very poor communications. I guess the property management company had not known that the property was sold and closed. I kept in touch with the buyer until the property management company contacted me and wanted the buyers contact information. I gave it to them and have not heard from anyone since.